In order to be able to claim any available BUD Token rewards when you scan a product, you must have GPS Location Services turned on for the LucidID App.
To check this settings, and turn it on if its off, follow the guides below.
Enabling Location Services on an iPhone
- Open iPhone Settings
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- Search for "LucidID" and tap on the LucidID App entry
- Ensure "Allow Location Access" is set to "When Using the App" and that "Precise Location" is enabled
- Tap the back button
- Go back to the LucidID App on your iPhone and re-scan the LucidID
Enabling Location Services on an Android Phone
- Open Android Settings
- Tap on LucidID App Settings search result
- Tap on "Permissions"
- Tap on "Location"
- Tap on "Allow only while using the app"
- Tap the back button
- Go back to the LucidID App on your Android phone and re-scan the LucidID
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