LucidRetail: Deactivate and Reactivate a User

In the event an employee leaves your company, or goes on an extended leave of absence, you can deactivate their user in the LucidRetail web portal and reactivate upon their return:

1. Navigate to retail.lucidgreen.io on your web browser and login.
2. On the sidebar, scroll down and click on "Team Members" under "Company Settings"
3. All users for your company will be displayed. You can select the user you want to edit from the list, or search for them:
   
   
   
   
4. Click on the blue highlighted name of the user to navigate to this page:
   
   
   
   
5. Click on the red button "Deactivate Team Member" in the upper right corner
6. Confirm that you want to deactivate the team member, or cancel the process:
   
   
   
   
7. The red button will turn green and say "Activate Team Member". This can be used to reactivate the user if they return to the company:
   
   
   
   
8. You can see all deactivated users, and also search this list for a specific user: