The following instructions will properly configure a Socket Mobile SocketScan 700 Series Barcode Scanner to work with CaseIDs and LucidIDs
If needed, the full manual can be found here: A5 Desktop Scanner User Manual
Factory Reset
In the event of an unknown error on the scanning platform, a factory reset can be performed to reset the scanning platform. Scan this QR code to perform the factory reset:
Configuration Settings
- Enable QR code URL scanning:
- Add carriage return (CR) character at the end of scanning:
- Ensure that the scanner outputs the data normally:
Note: The scanner does not have the ability to ignore if caps lock is turned on. If the LucidID or CaseID appear in all upper case, ensure that caps lock is turned off and try scanning again.
- Test to make sure your scanner is working properly by following the instructions in Testing Your USB or Bluetooth Connected Barcode/QR Code Scanner for Proper Configuration
Troubleshooting
- After resetting the scanner, if it opens different windows when scanning a QR code or tabs to different fields, you may need to uninstall and re-install Google Chrome.
- If you find that scanning a QR code or LucidID is not recognized by the POS system, you may need to unplug and re-plug in the USB scanner.
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